About Us
Specialists in Respiratory services
Established 28 years ago RespiCare is the largest wholly Irish owned provider of respiratory support products and services in Ireland & Northern Ireland by the largest number of globally recognised respiratory medical device manufacturers of any provider in our markets. Established in 1998 we currently provide equipment and services to over 3,500 patients using Respiratory Therapies at home.
The first ever application of CPAP and Non-Invasive in Ireland took place in 1989 and 1990 respectively and was overseen by RespiCare’s founder, David Marshall. He was also engaged to oversee the earliest cases of high dependent, continually ventilated patients, moved from the acute setting and being successfully managed in the home environment. It is on these foundations that RespiCare was built and what the companies patient ethos service stands today
Our product range has expanded to include Invasive critical care ventilation,OSA, Airway clearance, Humidification and Diagnostic & Monitoring
“I began my career by visiting patients in their homes and helping them face the challenge of living with complex home respiratory therapies. I established RespiCare on that very ethos.
Every therapy we launch, every manufacturer we partner and every patient service touchpoint we encounter is continually measured against that ethos.”
– David Marshall, MD
Our Service and our promise.
Our Promise
At RespiCare we view our service as the most important product we provide to our customers. Every interaction with our customers is time sensitive and specially trained Customer Support Representatives are there to ensure that therapy is available when and where it is needed
Our Customer Support Representatives receive rigorous training that combines technical & patient application modules defined by our equipment manufacturers with local service & compliance standards developed here at RespiCare over more than 20 years in business.
The team is regionally based across Ireland & Northern Ireland to give responsive support to their assigned territory and assist in neighbouring territories during high demand periods.Our fleet of Customer Support Vehicles is regularly updated to ensure reliability and environmental efficiency.
Each vehicle is a listed stock location on our ERP System. This allows us to monitor, replenish and rotate vehicle stock to ensure our team can respond promptly to requests for new installations and service events.
All customer support activities are managed by our field service management application to ensure that work is communicated accurately, securely and in real time.
